About Us

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Disrupt or Be Disrupted

Watch GENBAND Chairman & CEO David Walsh give his keynote address at Perspecvtives17 from Los Angeles, CA!

About Us

Global Leadership

GENBAND empowers its global base of more than 700 customers in more than 80 countries to succeed via its technology leadership and intellectual property in network evolution and cloud based real-time communications software solutions and services. With networks increasingly moving to virtualized environments, service providers, enterprises, independent software vendors, systems integrators and developers globally are leveraging the company's solutions for rapid communications service and application creation. GENBAND’s market-leading portfolio, including its award-winning Kandy communications Platform as a Service, enables this transformation and delivers a comprehensive set of advanced embedded communications capabilities including voice, video, messaging, chat, presence and more, facilitating business, consumer and IoT solutions deployments with enhanced end-user collaboration experiences. GENBAND’s Marketing Advantage Program provides comprehensive support to fuel its partners’ success with the company's solutions.  GENBAND is headquartered in Plano, Texas and has operations, R&D and resources around the globe that provide world-class support and services for its vast customer base.

Real-Time Communications Without Boundaries

GENBAND’s real-time communications solutions help its customers connect people to each other and address the growing demands of today’s consumers and businesses for real-time communications wherever they happen to be. The company’s comprehensive solutions suite empowers its customers to enrich their service offerings with real-time contextual communications, providing a richer, more engaging user experience.  GENBAND’s technology is deployable in the network, on premise or through the cloud.


GENBAND’s comprehensive Network Transformation products range from our market-leading Virtual Network Functions for the telco NFV cloud, media gateways and call session controllers, to our one-of-a-kind Kandy Communications Platform-as-a-Service (PaaS) Platform with APIs, SDKs and pre-packaged Wrappers and Business and Consumer communications applications for Service Providers, Enterprises and ISVs to rapidly deploy. The company’s other leading product offers include a range of Session Border Controllers (SBCs) for interconnect and access applications and a marketing-leading Application Server that delivers unified communications, Nortel PBX evolution, and intelligent messaging to many enterprises and service providers around the globe.



Since being founded in 1999, GENBAND has an enviable record of growth, starting from a single product start-up and growing into one of the largest global software and communications technology companies in the world.  GENBAND’s growth has been achieved organically by offering innovative, scalable software and technology platforms to communications service providers, enterprises, independent software vendors and systems integrators in growing market segments.  GENBAND has also undergone considerable transformation through a series of targeted corporate and technology acquisitions, as well as strategic partnerships. The company is guided by an aggressive, forward-thinking leadership team that is focused on continual innovation and providing its global customer base with best-in-class solutions and services.  


Major Milestones 

  • 2016  - Wins Stevie Gold Award for Excellence in Customer Service
  • 2016 – Receives Department of Defense JITC Certification
  • 2015 – Kandy Powers More than 15 Million Users
  • 2014 – GENBAND Launches Kandy Platform-as-a-Service
  • 2014 – GENBAND Launches Enterprise Solutions
  • 2013 – GENBAND Acquires fring (OTT)
  • 2013 – David Walsh named President, CEO and Chairman
  • 2012 – GENBAND Ranked No.1 on The Wall Street Journal List of Top 50 Venture Backed Companies
  • 2012 – GENBAND Acquires Aztek Networks (IP Switching)
  • 2011 – GENBAND Acquires Cedar Point Communications (IP Switching for Cable Market)
  • 2010 – David Walsh named Chairman of the Board
  • 2010 – GENBAND Named Leading Carrier IP Softswitch Supplier in North America, with more than 60% Revenue Share
  • 2010 – GENBAND Named #1 Supplier in the Global Service Provider VoIP Market (Softswitches, Media Gateways, Session Border Controllers, Media Servers and Applications)
  • 2010 – GENBAND Acquires Nortel Carrier Voice and Applications Solutions (IP Switching)
  • 2009 – GENBAND Acquires Nokia Siemens Networks Product Units (Trunking Media Gateways)
  • 2008 – GENBAND Acquires NextPoint Networks (SBC/Security)
  • 2007 – GENBAND Acquires TEKELEC Switching Solutions Group (IP Switching)
  • 2006 – General Bandwidth becomes GENBAND
  • 2006 – GENBAND Acquires Siemens DCO Business (IP Switching)
  • 1999 – Company founded as General Bandwidth


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