Microsoft Office Plugin

Microsoft Office soft phone plugin for A2
0
GENBAND
Target Market
Business
Category
Soft Clients
Conferencing
Messaging
Summary: 
The A2 Microsoft Office Plugin complements the rich VoIP business service set available from the A2 Applications Server with advanced multimedia applications and Unified Communications (UC) services in an integrated environment with Microsoft Outlook and other Office applications. This allows business users to retain the same rich set of voice services they have today, plus adding advanced IP based services like Instant Messaging and Person to Person Video Conferencing all implemented using a simple Microsoft Outlook plug-in.
Features: 

Call Management—Simplifies communications with incoming and outgoing call management features such as:

  • Uses the Microsoft Outlook Address Book
  • Click to Call from an email or Microsoft Outlook contact
  • Personal and Global Directories – integration to Corporate directories through LDAP
  • Dynamic Call Handling – Answer / Ignore / Redirect
  • Automatic and manual Availability (Presence status) Control
  • Incoming, Outgoing and Missed Call Logging
  • Voice Mail Integration

Collaboration—Permits efficient sharing of resources and information across the enterprise and allows employees to cost effectively communicate with co-workers, customers, suppliers, and partners. Services include:

  • Secure Instant Messaging with Federation to popular Consumer programs such as AOL, Google, MSN and Yahoo Messenger
  • “Active on the Phone” Presence capability including mobile phones
  • Secure, User to User, Instant File Transfer
  • Ad Hoc Voice Conferencing
  • Meet Me Voice & Video Conferencing
Benefits: 
  • Increase employee and team efficiency & productivity through integration with Microsoft Outlook
  • Simplifies employee communications and mobility
  • Maximizes business telephony investment and saves money
  • Key communications tool for at home or remote workers