Speech-enabled automated attendant for call routing with easy administration for service providers or enterprises.
Lyrix Inc
Target Market
Business
Residential
Category
Soft Clients
Web Portals
Mobility
Conferencing
Messaging
Security
Summary:
Speech-enabled automated attendant for call routing with easy administration for service providers or enterprises.
Features:
- Value-added speech applications without the expense and difficulty of traditional speech deployments
- Enables customers to reach employees quickly and effortlessly without the frustration of traditional 'dial-by-name' lookup
- Automated provisoning and integration to GENBAND A2
Benefits:
For Service Providers:
- Powerful complement to hosted IP communications service to small businesses
- Demonstrates service provider vision to extend communications services into IT applications
- Tool to generate revenue and reduce churn across business subscriber base
- Value-added IVR solution
For Small-to-Medium Businesses:
- Powerful solution to differentiate incoming customer call handling and routing
- Provides capabilities that only large enterprises could typically afford