Unified Voicemail

Gives users the freedom to choose how they want to access their voice messaging by making it accessible via phone, mobile, TV, web and clients.
0
GENBAND
Target Market
Business
Residential
Category
Web Portals
Mobility
Messaging
Summary: 
GENBAND A2 Unified Voicemail goes beyond standard voice messaging. It simplifies the way we communicate by automatically retrieving messages and gives users the freedom to choose how they want to access their voice messaging by making it accessible via phone, mobile, TV, web and clients. Users no longer have to dial into multiple systems to get all their voicemails enabling users to become more productive, efficient and effective.
Features: 
  • Unified Mailbox
    • Voicemail (with transcription)*, Fax*, Video Mail*
    • Accessible via TUI, IMAP Clients (i.e. Outlook), web and mobile interfaces*
    • Supports sub-mailboxes
  • Full suite of message play back controls
    • Play, skip forward, skip backward, volume controls, pause/resume, save, delete, forward, reply/reply all, call sender, play envelope, previous message, and next message
  • Multiple Personal Greetings
    • No Answer, Busy, Generic, Extended Absence
  • New User Tutorial
    • Set password, record name, record greetings
  • Multiple Message Waiting Indications
    • Out dial, SMS, Lamp, Stutter Dial Tone, Email
  • Organizational Message Broadcast
  • Distribution Lists with Recorded Name
  • Announcement-Only Mailboxes
  • Operator Transfer / Configurable “0” Out
  • Mailbox Full/Almost Full Notifications
  • Many configurable system and user parameters including:
    • TUI menu structure
    • Message Playback Order, Notifications, Default Language
    • Message delivery filter options: Normal , Scheduled Delivery, Urgent only, Private only
Benefits: 

Service Provider/Enterprise Benefits

  • Gives users the ability to have calls directed to the right device at the right time, for single-number reachability and improved response times
  • Allows users to play messages through email, IP Phone, smart device or through a branded end-user Web portal, improving productivity
  • Scales easily to meet demands
  • For enterprise - Offers voice broadcast capabilities, for the efficient dissemination of information to co-workers, partners, and other key personnel
  • For service providers – Increase revenue with a premium solution

End User Benefits

  • Effortlessly scan messages and content to immediately get the critical information you need
  • Access all messages on your desktop, IP phone, or mobile device.
  • Dictate e-mails, leave messages as well as send memos to yourself which can then be filed or forwarded.